Contacting National Grid Electricity Distribution
We do our best to make sure that you can contact us through multiple channels and at your own convenience. In this section of the website, you can find details of how to get in touch with us.
Report a power cut
Power cuts are urgent, so call us immediately on 0800 6783 105 or 105.
You can also download our power cut reporter app from the Apple App Store or Google Play Store.
Social media and messaging
We're available 24/7 on X (formerly Twitter) and Facebook.
You can also contact us on Whatsapp by adding National Grid Electricity Distribution as a contact.
Our advisers are also available at any time through the website chat feature.
Enquiry forms
If you'd prefer to write to us, choose the appropriate contact form: