what3words

We use what3words to help us get a precise location for an incident or power cut.

what3words has given every 3m square in the world a unique combination of three words: a what3words address. This means any precise location can be communicated easily and accurately.

To report a power cut or make us aware of an incident on the network, call us on 105 and tell us your what3words address. You can find this by visiting what3words.com.

The system is also used by most UK emergency services to locate 999 calls faster.