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Health & Safety

We're committed to providing a safe and reliable electricity distribution supply while minimising risk to the public and protecting our planet.

We have established policies, processes, and cultures to reduce risk. We ensure that no one is injured or hurt as we perform our urgent work. It's why we continue to develop new and improved tools and techniques to eliminate and reduce risk.

You can view our Health and Safety Policy here

We’re a part of Powering Improvement, an initiative to develop strategies for workplace safety.  Together, we’re working with the Energy Networks Association (ENA), the Health and Safety Executive (HSE), and various trade unions to improve workplace safety. Learn more here.

Contact us

Emergency information 0800 6783 105
General contact enquires 0800 096 3080

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Public safety advice

Check out a selection of videos, posters, and leaflets to learn more about keeping safe near our energy network.

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Safety performance

Find out more about our latest Health and Safety certification.

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Be aware of what's around you

Whatever we’re doing and wherever we are, we have to understand the risks of electricity. So here’s some information and advice on staying aware and reducing risk.

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Summer safety

Popular games and activities, like football, tennis or flying a kite, can all become dangerous if you make contact with electrical equipment. Take a look at our summer safety tips.

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Angling safety

Fishing close to overhead power lines can result in electric shocks, serious burn injuries, and even death. Here's how to enjoy safer angling.

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Ballooning safety

Ballooning accidents are rare, but almost 40% of those reported involve contact with overhead power lines. Learn how to spot dangers and avoid them.

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Camping safety

Campers and festival-goers are at risk of serious injury and even death if they ignore the dangers posed by overhead power lines. Learn how to stay safe when camping.

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Drone safety

Drones must be kept at a safe distance from overhead power lines, or they could pose a danger to you, and anyone else close by. Here's how to fly your drones safely.

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Farming safety

According to the latest figures, at least one agricultural accident involving overhead lines is reported every day. Here's how to stay protected when working on the farm.

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Sailing safety

Most sailing accidents involving electricity happen when boats make contact with overhead lines while being rigged or moved on dry land. Here's how to protect yourself and your family.

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Electric and Magnetic Fields (EMFs)

You can find out more about EMFs and substations here. 

Download our Statement of Compliance with Electricity Substations

Download our Corporate Public Position Statement on Electric and Magnetic Fields

Emergency information 24/7
For power cuts and emergencies call 0800 6783 105 or 105
For general enquiries call 0800 096 3080 Mon - Fri, 8am - 5pm