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Bogus caller alert
26/10/2016
We are reminding homeowners to be alert for bogus callers posing as utility workers.
The advice follows a number of reports of a tree cutter in the Grantham area pretending to work for us. In the West Midlands, there have also been reports of bogus callers trying to gain access to properties.
WPD Network Services Manager Simon Pett said: “We want to ensure that customers stay safe and do not fall victim to bogus callers.
“All of our employees and contractors carry ID cards and anyone with any concerns can verify if the person is a genuine member of staff by taking a note of their name from their ID card and calling our Customer Contact Centre on 0800 096 3080.”
As well as remaining vigilant, customers are urged to:
The advice follows a number of reports of a tree cutter in the Grantham area pretending to work for us. In the West Midlands, there have also been reports of bogus callers trying to gain access to properties.
WPD Network Services Manager Simon Pett said: “We want to ensure that customers stay safe and do not fall victim to bogus callers.
“All of our employees and contractors carry ID cards and anyone with any concerns can verify if the person is a genuine member of staff by taking a note of their name from their ID card and calling our Customer Contact Centre on 0800 096 3080.”
As well as remaining vigilant, customers are urged to:
- Check who is outside before opening the door;
- Ask for a caller’s ID and examine it carefully;
- Telephone the company the caller claims to represent;
- If in any doubt, don’t let them in;
- If still worried call 999.
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