Eunice was a record breaker
Between them, Storms Eunice and Franklin caused 2,787 incidents across our network, meaning our engineers had to restore supplies to 528,724 customers.
To put it another way, we would usually expect to deal with that number of incidents in two months rather than four days.
By Saturday afternoon we knew that Storm Eunice was the worst storm we had ever seen in our South West region and that was before Storm Franklin provided her with back-up.
Here’s a comparison with other storms:
| Storm name | Date | Number of incidents across the WPD network | Number of customers restored througout the storm | Highest wind speed (mph) |
| Eunice & Franklin | 18 February 2022 | 2,787 | 528,724 | 88mph |
| Arwen | 27 November 2021 | 1,912 | 349,316 | 92mph |
| Ciara | 9 February 2020 | 1,310 | 216,806 | 86mph |
| Doris | 24 February 2017 | 1,771 | 347,475 | 75mph |
| Valentine's Day (Storms weren't given names until 2015) | 14 February 2014 | 1,147 | 174,174 | 80mph |
Operations Director Graham Halladay said: “I would like to thank customers for their patience and resilience during the past week. Storm Eunice has been one of the busiest weekends we have experienced but thanks to the hard work and unwavering support from our staff we’ve been able to restore all of those customers affected.
"Our focus is now turning towards completing permanent repairs on the network and we will be delivering automatic payments to customers entitled to compensation under our guaranteed standards of performance.”
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